Manhattan Home Design, a furnishings business focusing on mid-century contemporary and modern pieces, positions itself as a supplier of " budget-friendly luxury." The company provides a curated collection of furniture, consisting of famous recreations and original designs, intending to bring top quality, fashionable items to a vast audience.
Brand Philosophy and Products
The brand's core philosophy, as highlighted by chief executive officer Becca Polak, is to give useful and stylish furniture that forms the method individuals live. Polak, a previous company lawyer who got Manhattan Home Design in Might 2024, brings a concentrate on customer-centric solution and top quality. The company's directory includes prominent things like the Mario Bellini Sofa and the Ducaroy Couch, typically made with premium materials such as Italian leather and velour.
Manhattan Home Design Reviews and the Sitejabber Experience
A comprehensive take a look at Manhattan Home Design Reviews from both the company's internet site and independent review platforms discloses a mixed picture. The Sitejabber web site offers a particularly telling perspective, with an overall ranking of 2.6 out of 5 stars, recommending a pattern of customer dissatisfaction.
Positive Feedback:
Many consumers praise the visual and top quality of the furniture, keeping in mind that pieces frequently go beyond assumptions in terms of material and workmanship.
Some testimonials from the firm's website highlight items as "statement-making" and "exactly what I required to draw the room together."
Older reviews from third-party websites additionally point out positive experiences with product top quality and prompt shipment.
Negative Responses:
A lot more current testimonials on independent sites like Sitejabber and Houzz paint a much less beneficial photo, with regular problems about solution, value, and deceitful marketing.
Typical issues highlighted Manhattan Home Design on Sitejabber and various other platforms consist of:
Poor client service: Customers report a lack of interaction and problem resolving problems.
Deceitful methods: There are discusses of products being detailed as "in supply" when they are not, along with a "bait and switch" strategy with furniture high quality and sales.
Shipping and delivery concerns: Lengthy delays, unfinished orders, and damaged items upon arrival are regularly cited.
Difficulty with returns and refunds: Clients have actually reported substantial obstacles in obtaining refunds or replacements for damaged or poor-quality things.
Manhattan Home Design Becca Polak
Becca Polak is the chief executive officer and owner of Manhattan Home Design. Her history remains in the business and lawful world, and she acquired the company with the goal of boosting the on-line furnishings purchasing experience. She is likewise a contributor to the firm's blog site, where she discusses interior decoration trends and suggestions. Her management is focused on curating timeless, premium pieces and transforming the company's credibility via a much more customer-centric method.